case studies & testimonials

Case studies

Case Study: Opening Successful IRF to Meet External Demand

The subject of this case study is a not-for-profit regional hospital in the rural Intermountain West managed by Quorum Health Resources.

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Case Study: IRF Bed Expansion, Sustainable Growth

This facility is a private 202-bed, not-for-profit community hospital serving suburban areas of state in the Northeast. It is a member of Voluntary Hospitals of America.

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testimonials

I strongly recommend MileStone Healthcare as a provider of rehabilitation services. MileStone has provided services to our facility for over seven years. They have always been progressive and adapted well to all the changes that have occurred in rehabilitation. MileStone has provided quality and consistent staff to our facility, 7 days a week, as needed. The therapists have interacted well with our residents and staff…. MileStone Healthcare has my highest recommendation as a quality provider of rehabilitation services in a Skilled Nursing Facility."

— Owner, The Village Rehabilitation and Care Center

We have worked with MileStone since we opened our rehabilitation hospital four years ago. They provide us sound leadership in the executive suite and excellent regional support. Their sensitivity to our unique local needs has been truly appreciated. I am most impressed by their comprehensive knowledge in all things rehab. We chose them based on their reputation (we checked closely) for results and regulatory compliance."

- Chairman of the Board, Kate Dishman Hospital

The ARU is a valuable post-acute service we can provide our local and extended communities. We are extremely proud of our program and are especially pleased we can keep our patients and families close to home."

- COO, Montrose Memorial Hospital

MileStone is our trusted partner in acute rehab. After being disappointed with another rehab management provider, MileStone has 'set the bar' for contract services in our health system. They demonstrate flexibility with their terms and have consistently served our best interests for over 7 years. I recommend MileStone without hesitation."

- COO, Greater Hazleton Health Alliance

After over ten years of partnership with MileStone, I can say without reservation that their commitment to quality, customer service, and clinical excellence is unsurpassed. They provide a seamless integration with hospital staff, so that anyone interacting with our MileStone Acute Rehabilitation Unit cannot differentiate between hospital employees and MileStone employees. Their corporate administration is available, responsive, and very attuned to our needs. Of our many vendor relationships, MileStone is at the top of the list for long-term exceptional service."

- CNO, Hunt Regional Healthcare

Milestone helped me with many aspects of taking on the role of Program & Clinical Director of our newly renovated unit.  The consultants assisted me in meeting the regulatory requirements for our new gero-psych unit, making sure we would be ready for our Joint Commission survey, assisted with directions for billing, recommended special equipment we would need, but mostly helped me to gain confidence in myself and our services.  I would highly recommend their services for new units or as support for existing units.

- Program/Clinical Director, Magnolia Behavioral Health

Milestone Healthcare provided exemplary support and management to our facility when we opened our inpatient psychiatric unit.  We were new to psychiatric care and they had the knowledge and expertise we needed to succeed.   The Milestone Team members were available 24/7 and routinely came on-site to review systems and provide guidance in every aspect of operations.  I highly recommend Milestone Healthcare as a premier provider of post-acute healthcare management."

- Former Program Director for Hunt Regional Medical                 Center Inpatient Behavioral 

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